Contact Us - Ice Fishing Live Guide

Questions, corrections, or partnership enquiries? We read every message and aim to respond within 48 hours.

Contact Information

The quickest way to reach us is by email. We read every message personally and respond on business days.

Email: [email protected]

Response time: Within 48 hours (Monday to Friday)

Languages: English

Response Times

We process enquiries during UK business hours. Here is what to expect:

  • Content corrections: Addressed within 24 hours. If you have spotted a factual error, we treat it as a priority.
  • General questions: Responded to within 48 hours on business days.
  • Partnership enquiries: Initial response within 48 hours. Full evaluation of proposals may take up to 5 business days.
  • Press and media requests: We aim to respond within 24 hours for time-sensitive requests.
  • Weekends and bank holidays: Messages received outside business hours will be answered on the next working day.

Send Us a Message

Drop us an email and we will get back to you as soon as we can. Please include as much detail as possible so we can help you quickly.

We will never share your email address with third parties. See our Privacy Policy for details.

What We Can Help With

  • Spotted something wrong? Tell us. If you find a factual error, outdated information, or broken link on any of our pages, let us know. Accuracy is our top priority, and we appreciate readers who help us maintain it.
  • Questions about Ice Fishing or our reviews. Have a question that is not answered in our guides? Send it our way. We do not offer personal gambling advice, but we are glad to point you towards the right resource or update our content to address common questions.
  • Casino partnerships and commercial enquiries. We work with licensed online casinos and gambling-related businesses. If you represent a licensed operator and are interested in being featured or reviewed on our site, we are open to discussing potential partnerships.
  • Press requests. Members of the press seeking information about our team, methodology, or commentary on the live casino industry can reach us at the same email address.
  • Site feedback or feature ideas. If there is a topic you would like us to cover or an aspect of Ice Fishing Live you think we should analyse more deeply, we want to hear your ideas.

What We Cannot Help With

To set clear expectations, here are a few things outside our scope:

  • Casino account issues. We are not affiliated with any online casino. If you are experiencing problems with deposits, withdrawals, or your account, please contact your casino's support team directly.
  • Evolution Gaming support. We are an independent review site and have no connection to Evolution Gaming. For technical issues with the Ice Fishing Live game itself, reach out to your casino's live chat or Evolution Gaming's official channels.
  • Personalised gambling advice. We do not provide individual betting strategies or financial recommendations. Our content is educational and should be used alongside your own judgement and responsible gaming practices.

Frequently Asked Questions

We aim to respond to all enquiries within 48 hours on business days (Monday to Friday). Content corrections are typically addressed within 24 hours as they are treated as a priority.

Unfortunately, no. We are an independent review site and have no affiliation with any online casino or Evolution Gaming. For account issues, payment problems, or technical support, please contact your casino's customer service team directly.

No. We provide general educational content about Ice Fishing Live, including strategy guides and probability analysis. However, we do not offer personalised gambling advice or financial recommendations. Always gamble responsibly and within your means.

Email us at [email protected] or use the contact form above with "Content Correction" as the subject. Please include the page URL and a description of the error. We take accuracy seriously and will review and correct verified errors promptly.

No. Ice Fishing Live Guide is fully independent. We are not affiliated with Evolution Gaming, any casino operator, or any game provider. Our revenue comes from affiliate partnerships with licensed casinos, which are clearly disclosed in our affiliate disclosure.

If you are struggling with gambling, please reach out to a professional support organisation. We recommend: BeGambleAware (free helpline: 0808 8020 133), GamCare, or Gambling Therapy. You can also self-exclude via GamStop.